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Returns Policy

All Tiny Teams and associated products may be returned if you are not completely satisfied with your purchase. Return must occur within 7 days of you receiving product & products must be returned in new condition. Failure to contact us within 7 days for return may forfeit your right for a full refund.

Except in the unlikely circumstance our products are faulty or damaged when opening packaging we will provide a full refund including postage/delivery charges. Please contact us immediately upon discovery. You can also choose to replace product instead of a full refund – if you decide to replace product we will pay the postage/delivery costs.

You must return the faulty/damaged product before we will replace or refund. Returned products must be in an unused condition or refund/replacement may not apply.

We cannot take responsibility for items lost in transit.

Items purchased from a retail store must be returned to the store of purchase. The retail stores return policy will apply.

All queries please contact us at sales@tinyteams.com.au.